24/7 Global Customer Care and Calibration
For us, service implies being close to our customers and reacting quickly when required … world-wide. This is no easy task, however, thanks to our global presence – with main locations in Germany (Heitersheim) and China (Shenzhen) as well as several subsidiaries in other countries – our clients attest us outstanding performance and short response times.
As a matter of fact, our most important support takes place after sale. SUTO iTEC provides calibration service for all its sensors as follows:
Flow Calibration
✎ Accuracy: 0.5 % of reading
✎ Calibration range: 0 … 4000 sm3/h
✎ Pressure: 0 … 0.6 MPa
✎ Pipe diameter: DN8 … DN100
✎ Medium: Air
✎ Reference: Turbine flow sensors
Dew Point Calibration
✎ Accuracy: 0.1 °Ctd
✎ Calibration range: -100 … +50 °Ctd
✎ Reference: Dew point mirror MBW 373
Oil Vapor Calibration
✎ Accuracy: ± 2%
✎ Gas: Isobutylene
✎ Reference: Certified test gas
✎ Zero point: Multiple active carbon filter system
Do You Want to Send in a Sensor for Calibartion?
- Fill out an RMA form, send copy in email and add printed copy inside the package with sensors
- Add all the details of the sensor, such as the model number, serial number, etc.
- Add details of work to be carried out (Calibrations, repairs, output exchange, etc.)
- Ensure packaging is safe and secure for the sensors or transport cases
SUTO iTEC Exchange Service
Avoid downtime with the SUTO ITEC Exchange Calibration Service.
Receive a pre-calibrated sensor with the same setup as your current one. Swap it on site and keep your system running. No need for return shipping or second visits. Fast, simple and reliable calibration.
Applicapable for the following Products
(Re-)Calibration Service at SUTO iTEC
SUTO ITEC’s calibration service is a complete process, from cleaning the sensors, through precise testing operational capability of all components, to restoring the precision of the sensors.
1) Customer Sends Sensor
2) Sensor Arrival
3.1) Calibration Station as Found
3.2) Calibration Station as Left
4) After Calibration (Final Test)
5) Packing and Shipping
