24/7 Global Customer Care and Calibration Service
Reliable Service and Calibration Support Around the Globe
For us, service implies being close to our customers and reacting quickly when required … worldwide. This is no easy task; however, thanks to our global presence – with main locations in Germany (Heitersheim) and China (Shenzhen) as well as several subsidiaries in other countries – our clients attest us outstanding performance and short response times.
As a matter of fact, our most important support takes place after the sale. SUTO iTEC provides calibration service for all its sensors as follows:
Flow Calibration
- Accuracy: < 0.5% o. RDG
- Range: 0… 260 m/s (20°C 1000 mbar)
- Pressure: 0… 0.7 MPa
- Pipe sizes: DN8… DN100
- Medium: Compressed Air and technical Gases
- References: Sonic Nozzles, Laminar Flow Elements, Turbine Meter, Coriolis Meter
Dew Point Calibration
- Accuracy Frost/Dew point: ≤ ± 0.1 °C
- Accuracy Temperature: ≤ ± 0.07 °C
- Calibration Range: -70… +20 °C Td
- Reference: MBW 373 Dew Point Hygrometer / Dew Point Mirror
Oil Vapor Calibration
- Accuracy: >0.5 ppm, ±1.8 % uncertainty ; < 0.5 ppm ±2.5% uncertainty
- Gas: Isobutylene in synthetic air
- Reference: Traceable & certified gas
- Range: 0.000… 10.000 mg/m³
- Multiple activated carbon filtration system for accurate zero-point calibration
Do You Want to Send in a Sensor for Calibration?
1 Fill out an RMA form, send copy in email and add printed copy inside the package with sensors
2 Add all the details of the sensor, such as the model number, serial number, etc.
3 Add details of work to be carried out (Calibrations, repairs, output exchange, etc.)
4 Ensure packaging is safe and secure for the sensors or transport cases
SUTO iTEC Exchange Service
Avoid downtime with the SUTO ITEC Exchange Calibration Service.
Receive a pre-calibrated sensor with the same setup as your current one. Swap it on site and keep your system running. No need for return shipping or second visits. Fast, simple and reliable calibration.
Applicapable for the following Products
(Re-)Calibration Service at SUTO iTEC
SUTO ITEC’s calibration service is a complete process, from cleaning the sensors, through precise testing of the operational capability of all components, to restoring the precision of the sensors.
1 Customer Sends Sensor
2 Arrival
3.1 Calibration Station as Found
3.2 Calibration Station as Left
4 After Calibration (Final Test)
5 Packing and Shipping
More than Recalibration
Did you know that SUTO iTEC’s calibration service includes more than just calibration? You benefit not only from precise calibration but also from professional cleaning and a thorough inspection.
State-of-the-art Calibration Laboratories
SUTO ITEC operates advanced calibration laboratories in Germany, Hong Kong, and China. Equipped with cutting-edge technology and traceable reference standards, our labs ensure the highest accuracy for dew point sensors, flow meters, leak detectors, and other measurement instruments. With global coverage and regional service hubs, we provide fast, reliable, and certified calibration services to keep your processes running at peak performance.
Personal Advice
Would you like to receive more information about our products and their applications? Or are you looking for a personal consultation tailored to your specific needs?
We are happy to assist you and provide expert support to help you find the right solution. Feel free to contact us. Our team is here for you.
